TURKO-Legal

Privacy Policy for Turko

Effective Date: June 21, 2026
Last Updated: June 21, 2026 Your privacy is important to us. This Privacy Policy explains how “Turko” (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you use our mobile application (the “App”). Please read this Privacy Policy carefully. By using the App, you consent to the collection, use, and sharing of your information as described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App. —

1. Information We Collect

We may collect information about you in a variety of ways depending on how you interact with the App.

A. Personal Data

While using our App, we may collect personally identifiable information that can be used to contact or identify you, especially if you create an account:

• Account Information: Email address, username, password, and authentication details (e.g., if you sign in using Firebase Authentication or Apple Sign-In).
• Profile Information: Profile picture or other display preferences you set.

  B. Audio and Microphone Data

• Microphone Access: If you use speech recognition, dialog practices, or audio recording features to practice Turkish pronunciation, the App will request permission to access your device’s microphone.
• Voice Recordings: Depending on the feature implementation, voice input may be processed locally on your device (using iOS native speech-to-text engines) or transmitted securely to speech recognition services to provide feedback. We do not store your raw audio files on our servers unless explicitly stated and agreed upon.

  C. Usage and Device Data

  We automatically collect certain information when you access and use the App:

• Progress Tracking: Learning progress, completed lessons, mistake history, dialogue transcripts, and performance statistics.
• Device Information: Mobile device ID, model, manufacturer, operating system version, and system configuration.
• Crash & Performance Reports: Diagnostics and crash reports collected via Firebase Crashlytics to help us debug issues and improve application stability.

• Analytics Data: App interaction details, feature usage patterns, and session durations (processed via Google Analytics/Firebase Analytics).

  2. How We Use Your Information

  We use the information we collect to operate, maintain, and improve the App. Specifically, we use your data to:

• Create and manage your user account and track your progress across devices.
• Process and analyze your voice inputs to provide pronunciation evaluation and speech feedback.
• Monitor and analyze usage trends, statistics, and demographic information to improve user experience.
• Identify, debug, and resolve technical issues and crashes.

• Ensure compliance with our terms and legal requirements.

  3. Sharing Your Information

  We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• Third-Party Service Providers: We use trusted third-party services to perform functions and provide services to us. These currently include:
  • Google Firebase (Authentication, Firestore, Analytics, Crashlytics): For user authentication, cloud data storage, crash reporting, and usage analysis.
  • Apple App Store Services: For processing transactions, subscriptions, and app distribution.

• Compliance with Laws: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

  4. Data Security

  We implement appropriate technical and organizational security measures to protect the security of any personal information we process. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. —

  5. Your Rights and Choices

  Depending on your jurisdiction (e.g., GDPR in Europe, CCPA in California), you may have the following rights regarding your data:

• Access and Portability: You can request a copy of the personal data we hold about you.
• Correction: You can update or correct your account details directly in the App.
• Deletion (Account Erasure): In compliance with Apple’s guidelines, you can request the deletion of your account and all associated personal data. You can perform this action within the App settings or by contacting us at the email address below.

• Microphone Permissions: You can revoke the App’s access to your microphone at any time through your iOS device settings.

  6. Children’s Privacy

  Our App is not intended for use by children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information as quickly as possible. —

  7. Changes to This Privacy Policy

  We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. —

  8. Contact Us

  If you have any questions or suggestions about this Privacy Policy, please contact us at:

• Email: mustafa.sucu1@gmail.com